Bringing the Deceased into our Care

Do not feel that this has to take place immediately; some families wish to wait until other family members have arrived to say their goodbyes at home. Attendance of a doctor to certify death must take place before arranging for the deceased to be collected by the Funeral Director.

We will ask you where you would like the deceased to rest before the funeral. This can be at our funeral home. If you choose your home, we recommend that you allow us to bring the deceased into our care first, to be returned home at a later time when all necessary preparations have been completed.

The deceased will usually be placed on a special stretcher-trolley and taken to our premises. A pillow and clean sheet is always used and care is taken to follow instructions regarding jewellery and other personal items.

Once above has taken place we will arrange a suitable time for a follow up meeting which can be at our funeral home or, if you prefer, somewhere else such as home, a friend’s house or a solicitor’s office. When you meet with us, we will be able to advise you on what to do next, take care of all the necessary funeral arrangements and explain, in detail, the procedure for registering the death.

If someone dies abroad

When death takes place some distance away from home, either within the UK or abroad, simply contact us and all the necessary arrangements will be made. We can provide help and advice and can assist with arranging repatriation to and from anywhere in the world.

Visiting the deceased

The decision of whether or not anyone is to visit the deceased is a personal one. We cannot advise you about your preference, but many people take comfort from seeing the deceased at rest.

Chapels of rest

Private chapels of rest are available in our funeral homes (excluding Broomfield). We will be pleased to discuss arrangements with you.