We are pleased to announce that our Quadrant department store in Braintree will be re-opening Monday 6th July at 10am, however we will, of course, be implementing numerous measures to ensure the safety and wellbeing of our customers, members and colleagues.
We request that when we reopen our doors you’ll follow social distancing guidelines and stay two metres away from others. We encourage you to wear face coverings, and to make use of the hand sanitiser that will be made available at the entrance. We also would prefer you to use card payments wherever possible.
We are keeping our customers’ toilets, restaurant and fitting rooms closed until further notice. After purchasing clothing items, please try them in the comfort of your own home - a full refund will be available to you, for any reason, so long as the item is returned in the condition you purchased it, with a receipt, within 14 days (excludes underwear). We ask that you speak to a member of our team before testing out our furniture or beds.
Temporary store hours will be put in place and will be 10am to 4.30pm from Monday to Saturday.
We will also be limiting the number of tills open for purchasing items and we will have a dedicated till in place for customer refunds only.
We look forward to welcoming you back into our stores, safely, soon