Travel Consultant

Closing date: 
Friday, 31 January 2020
Salary: 
£8.38 per hour
Department: 
Travel
Job Location: 
1 x Part Time Braintree Travel Consultant 1 x Part Time Chelmsford Maternity Cover Travel Consultant
Description: 

Core Purpose

To support the trading activities of Chelmsford Star’s travel business through competent and enthusiastic sales advice to customers demonstrating a wealth of knowledge and experience of the travel industry and destinations.

Employment Status: Part-Time, Permanent - 20 hours per week

Accountability & Impact

The post-holder is expected to fulfil the following key measures of performance:
• Assist customers confidently and enthusiastically with the purchase of holidays and/or Bureau De Change
• Advice and guide customers regarding holiday locations demonstrating knowledge and experience of worldwide popular tourist destinations.
• Have the ability, experience and confidence to assist customers with complex travel itineraries.
• Maximise sales in branch.
• Provide professional and excellent customer service.
• Assist with maintaining branch standards.
• Adherence to Society policies and procedures.

Working with Others

- The role involves considerable interaction with customers and requires excellent interpersonal skills.

- The role involves interacting with Society staff at all levels and representatives of suppliers.

- The post-holder must be able to communicate confidently and clearly.

Skills & Knowledge

Essential

- Knowledge of the worldwide popular tourist destinations.

Desirable
- Knowledge of Tarsc.

- Bureau De Change experience